INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How can I place an order?

You can place an order directly through our website by adding products to your cart and completing the checkout process. If you prefer, you can also order via WhatsApp by contacting us with the product name and quantity. Our team will guide you through the process quickly and easily.

What payment methods do you accept?

We offer Cash on Delivery (COD) across Pakistan for your convenience. For selected orders, online payment or bank transfer options may also be available. All payment details are clearly shared before order confirmation to ensure transparency.

How long does delivery take and which areas do you cover?

We deliver nationwide across Pakistan. Orders are usually delivered within 2–5 working days, depending on your location. Once your order is dispatched, you will receive tracking details to monitor your shipment.

What is your return or exchange policy?

If you receive a damaged, defective, or incorrect product, please contact us within 24 hours of delivery. We will arrange an exchange or resolution after verification. Products must be unused and in their original packaging to be eligible.

How can I contact customer support?

Our support team is available via WhatsApp, phone, and email. For the fastest response, we recommend contacting us on WhatsApp during business hours. We aim to respond to all queries as quickly as possible.

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